Privacy Policy

Information We Collect

We collect personal information that you provide when booking a dining reservation or poker table, such as your name, contact details, and any dietary requirements. We also collect information about your participation in offline poker events, including tournament rankings and custom poker chip usage. No real money or financial information is collected for poker activities.

• Contact information: name, email address, and phone number.
• Booking details: date, time, party size, and special requests.
• Offline poker activity: tournament participation, ranking points, and trophy awards.
• Technical data: IP address, browser type, and cookies when you use our website.

How We Use Your Information

We use your personal information to manage your dining reservations, facilitate your access to the poker lounge, and administer offline poker tournaments. This includes communicating with you about your bookings, maintaining tournament rankings, and awarding friendly trophies. We never use personal information for real money gambling or cash payouts.

• To process and confirm dining reservations and poker table bookings.
• To manage poker lounge access and verify eligibility.
• To record tournament results and ranking points.
• To send you updates about upcoming offline poker events and dining promotions, if you have opted in.

Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our venue and website, such as booking platform providers and IT support. These providers are contractually obligated to protect your information and use it only for the services they provide to us. No real money or financial data is shared because none is collected for poker.

• Service providers for reservation management and website hosting.
• Legal authorities if required by law or to protect our rights.
• No sharing with third parties for marketing purposes without your consent.

Data Security and Retention

Security Measures

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure storage of booking records and restricted access to poker tournament data. We use encrypted transmission of data on our website, access controls for staff handling personal information, and regular review of security practices.

Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by Australian law. Booking records are typically kept for 12 months, while poker tournament results may be retained longer for ranking purposes.

• Booking records: 12 months after the reservation date.
• Tournament rankings: retained indefinitely unless you request deletion.

Your Rights and Choices

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. You may also request deletion of your information, subject to legal requirements.

• Right to access: request a copy of your personal information.
• Right to correction: update inaccurate details.
• Right to deletion: request removal of your information where applicable.
• Right to opt out: opt out of marketing communications.

Contact Us About Privacy

If you have any questions about this privacy policy or wish to exercise your rights, please contact us using the details below. You can also visit us at our venue in Sydney to discuss your privacy concerns in person, including any questions about offline poker lounge access or tournament records.